Zoccer Casino Responsible Gambling

At Zoccer we are committed to safer play and to helping customers keep gambling a form of entertainment. Player safety is a priority: we design tools and policies to support controlled play, protect vulnerable people, and provide clear routes to help if gambling becomes a problem.

Player protection principles

We follow simple, practical principles: minimise risk, make controls visible and easy to use, and respond quickly when a player asks for help. Our approach balances privacy and support — we respect your data while using it to identify and reduce harm when needed.

Activity-control tools

We provide a range of on-account tools so you can manage play without contacting support. These include deposit limits, loss limits, session time reminders, and the option to take short account breaks. All tools are available from your account settings and can be adjusted or removed according to the rules listed on the site.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits take effect immediately or after a short processing delay depending on the method. You can increase limits after a cooling-off period, but decreases apply right away to help prevent impulsive changes.

Loss limits

Loss limits let you cap net losses over chosen periods. These are practical for keeping play affordable and predictable. Loss limits are tracked automatically and will block further wagers once the limit is reached until the period resets or you change the setting following our safety procedures.

Time limits and account breaks

Use session time reminders and activity time limits to avoid long playing stretches. Temporary account breaks, from 24 hours up to several months, are available instantly from your profile. These breaks prevent login and wagering while the exclusion is active.

Self-exclusion

If you need a longer pause, self-exclusion options are available for set periods or permanently. Self-exclusion blocks access to the account and prevents sign-up for new accounts during the exclusion period. We will provide information on re-entry procedures and any verification steps required to resume play.

Recognizing signs of problem gambling

Watch for common indicators such as increasing time or money spent, chasing losses, hiding activity, or gambling despite negative consequences. If you or someone close shows these signs, it is important to act early and use available controls or seek outside support.

Practical tips for staying in control

Set limits before you start, use session reminders, exclude payment sources you don’t want to use, and never chase losses. Treat gambling as entertainment with a fixed budget and review activity regularly to stay within your comfort zone.

Professional help and support organisations

If you need extra support, contact local provincial helplines or national organisations such as Gamblers Anonymous. Your account help centre also lists trusted resources and steps for getting immediate assistance. If you need us to take action on an account, contact [email protected] and we will respond promptly and respectfully.